PRIVACY POLICY – HALL FARM SHOP AND CAFÉ
1. Introduction
This privacy policy explains the types of personal data that we may collect about you when you interact with us. It also explains how we will store and handle the data and keep it safe. It also contains information on your rights in relation to your personal data and how to contact us and the supervisory authorities in the event that you have a complaint. Hall Farm Shop and Café understands that your privacy is important to you and we will only use it in ways that are described here and in a way that is consistent with your rights under law.
We will keep this privacy policy up to date and amend it if there are any significant changes to the way we process data.
2. Who we are
This privacy policy is issued by Hall Farm Shop and Café based at :
Alsager Hall Farm
Alsager
Stoke-On-Trent
Staffs
ST7 2UB
3. How and why we use your personal data
We process your personal data to :
- Process an order
- Make a booking/reservation
- To investigate any potential thefts
- To deliver a product (in special circumstances)
- To notify you of events/products/news
We do not share your information for marketing purposes with other Companies.
4. Reasons we can collect and use your personal information
We rely on legitimate interest as the lawful basis on which we collect and use your personal data. Where we undertake electronic marketing we will collect your explicit consent to do so.
5. What sort of personal data do we collect about you ?
We collect the following :
- Name
- Email address
- Telephone number
- Mobile number
- Marketing preferences for future communications
Our website also automatically collects information about you stored by cookies. (See below)
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Specifically we use a tool called google analytics, Google utilises the ga.js JavaScript library which uses Google cookies to:
Determine which domain to measure
Distinguish unique users
Throttle the request rate
Remember the number and time of previous visits
Remember traffic source information
Determine the start and end of a session
Remember the value of visitor-level custom variables
By default, this library sets cookies on the domain specified in the document.host browser property and sets the cookie path to the root level (/).
This library sets the following cookies:
Cookie is called: __utma : Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
Cookie is called: __utmt: Used to throttle request rate.
Cookie is called: __utmb: Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
Cookie is called: __utmc :Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
Cookie is called: __utmz : Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
Cookie is called: __utmv : Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
Read the Security and privacy in Universal Analytics document for more information about Universal Analytics and cookies.
Our cookies may also be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service).
Overall, these cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Refusing google analytics cookies will not negatively impact your experience on the site.
If you would like to disable cookies for this website you can do this via your browsers settings, here are some links relevant to the most popular web browsers and how to do this…
For further information visit www.aboutcookies.org or www.allaboutcookies.org the above websites tell you how to remove cookies from your browser, However, in a few cases some of our website features may not function as a result.
6. How can you prevent the use of your personal data for direct marketing ?
We understand that individuals may not wish to receive marketing information. You can prevent this by:
- Not giving consent
- Clicking the unsubscribe link in any email that we send you.
7. How do we protect your personal data ?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information.
8. How long do we retain your personal data ?
We hold your data for as long as is necessary to provide our products and services and to allow suitable time after delivery to resolve any queries.
9. Who do we share your personal data with ?
We do not share your personal data with any third parties.
10. What are your rights over your personal data ?
You have a number of rights when it comes to your personal data. In summary these rights include rights to :
- Fair processing of information and transparency over how we use your personal information.
- Access to your personal information.
- Require us to correct any mistakes in your information which we hold.
- Require the erasure of personal information concerning you in certain situations.
- Object at any time to processing of personal data concerning you for direct marketing.
- Object to our continued processing of your personal data.
11. How to contact us
Please contact us if you have any questions about this privacy policy or the information we hold about you.
Please email info@hallfarmshopalsager.co.uk or write to the following address :
Hall Farm Shop and Café
Alsager Hall Farm
Alsager
Stoke-On-Trent
ST7 2UB
We will respond to your request within one month. There is not normally a charge for such a request unless it is deemed that your request is ‘manifestly unfounded or excessive’ (for example if you make repetitive requests).
If you would like us to correct or remove information you think is inaccurate. You can do this by emailing info@hallfarmshopalsager.co.uk
12. How to complain
We hope that we can resolve any query or concern you raise about our use of your information. If you are not happy with our response then please contact the Information Commissioners Office.
